Kick off the 2026 PBS Dealer Conference with an exclusive look at how PBS is continuing to shape the future of DMS. Hear directly from our executive leadership team as they share key company milestones, strategic initiatives, and the innovations and be among the first to experience v10 APEX, as our development leaders unveil the next evolution of PBS software. Discover how we're delivering faster workflows, smarter insights, and a more connected dealership experience designed to help your business thrive in a rapidly changing automotive landscape.

Add Work Requests are a major revenue driver—when maximized. This session shows how to move beyond guesswork and understand exactly how AWRs are being handled across your team. Learn how to spot gaps in acceptance and follow-through, and where opportunities are being lost. With the right insights, you can take targeted action to improve performance and grow service revenue.

If your process isn’t measurable, it isn’t manageable. This session introduces Media Analytics, a new way to track how digital processes are being followed in Service. Gain clear visibility into attachment activity across service orders and understand where processes are working—or breaking down. With better insight comes stronger accountability, better coaching, and more consistent execution across the team.

Create accountability and delegate with confidence. This session showcases how new authorization tools provide full visibility into overrides and approvals. Track requests in real time, identify trends, and ensure accountability across teams. Learn how to balance strong preventative controls with the agility needed to support real-world customer scenarios.

Opportunities are everywhere—identify them quickly and increase your profit. This session introduces a centralized view of upsell performance across your Service department. Track conversions, identify missed opportunities, and measure results by role, all in real time. With better visibility, teams can act earlier, coach more effectively, and turn everyday interactions into measurable revenue growth.

Customers don’t want complexity—they want clarity. This session shows how deal scenarios simplify vehicle and payment comparisons in real time. Learn how to build multiple options side by side, adjust offers instantly based on customer feedback, and present information in a way that removes friction from decision-making. The result is a smoother conversation and faster path to “yes.”

Say goodbye to manual entry. This session introduces the PBS-powered AP import that transforms invoices into a streamlined, review-first process. Reduce errors, accelerate workflows, and eliminate paper with automated data capture and digital archiving. Discover how customizable approvals and intelligent processing free up your team to focus on higher-value work.

Every delay between arrival and delivery puts customer experience at risk. This session examines how delivery management tools provide structure and accountability throughout the entire vehicle journey. Find out how customizable checklists keep deliveries on track, how vehicle arrival and make-ready workflows speed up lot readiness, and how Wishlist functionality ensures customer demand is captured even when inventory isn’t immediately available.

Discover how APS empowers dealerships to deliver customized maintenance recommendations right in the service drive - building customer trust, boosting retention, and driving revenue.

Supporting multiple manufacturers, APS leverages manufacturer-specific maintenance schedules for accurate, personalized recommendations. We are actively seeking our next OEM partner - let’s connect to bring customized maintenance selling to your brand.

New to Dealer Conference in 2026, we want to highlight a PBS partner program company which offers a functionality that supports PBS dealers beyond the DMS. This year we chose Computer Dynamics, Inc. which allows dealers the ability to turn their monthly financial statements into critical performance analytics that email themselves to the right people in just minutes.

GM 3Synergy, a GM US initiative, is available for your store to offer the full digital service experience for your customers.  Come hear PBS and GM present the importance of utilizing a consistent digital service experince, how v10 tools (some you many already be using) can help you achieve your 3Synergy goals, and more about the activation process after Conference.

Confident leadership starts with clarity. This session equips frontline teams with the knowledge and language needed to navigate the new APEX Workspace and lead through change. Explore intuitive navigation, streamlined workflows, and everyday efficiencies that simplify task execution and boost productivity. Walk away ready to support your team, optimize processes, and get the most out of your DMS from day one.

Keep operations moving, and your team agile. This session introduces DMS mobile tools that bring inventory management, receiving, and counting directly to the floor. Streamline workflows, reduce errors, and improve visibility across the wholesale delivery process. With real-time access and better organization, teams can move faster and serve customers more efficiently.

Outdated product lists slow down sales and create inconsistency. This session demonstrates how centralized product maintenance brings order, accuracy, and confidence to business office offerings. Organize products for faster access, Update outdated information, and ensure consistent pricing and presentation. With cleaner data and rated product structures, teams can sell faster and more confidently—without relying on external references.

Create the foundation for continued success. This session breaks down how a properly configured shop unlocks accurate scheduling, reliable capacity planning, and seamless automation. Discover how Shop Maintenance and Shop Load work together to power both in-store and online booking. Get it right from the start and avoid the hidden issues that quietly disrupt your operations.

Build confidence in every quote you present. This session shows how Menu Packages bring structure and speed to service quoting. Find out how to standardize pricing, bundle labour and parts, and present stronger upsell opportunities with less effort. The result: faster write-ups, more consistent customer experiences, and increased revenue across Service and Parts.

Take control of your core management process. This session shows how to take control of core tracking and returns with improved automation and visibility. Learn how to reduce manual effort, prevent costly write-offs, and ensure every part is accounted for throughout its lifecycle. With stronger processes in place, teams can protect margins and maintain accurate inventory data.

Turn complexity into control with clear tracking. This session explores how to manage parts orders with clarity from submission to fulfillment. Track orders in real time, maintain accurate data, and stay ahead of backorders. With better visibility and control, teams can reduce frustration, improve communication, and keep customers informed every step of the way.

Boost your confidence in data management. This session shows how integrating Parts and Accounting processes helps catch discrepancies before they hit the books. Learn how to track transactions more effectively, improve visibility, and simplify reconciliation. With the right structure in place, teams can reduce risk, save time, and keep financial data accurate from the start.

Managing your parts deliveries, whether you are a single-point store or a dealer group, comes with similar challenges - customer updates, communication with drivers, and more. Come get a peek behind the development curtain to see the latest construction and give your input on how your store manages this process today.

Come learn some Tips 'N Tricks from the PBS experts that relate to Accounting wihile also hearing from other dealers on how they handle situations that relate to Contact, User, and Dashboard setups.  These sessions will level set everyone and get your questions answered before we dive into the advanced content.

Dealer Conference 2026 had so much to offer but now how do you action on it. Attend our final General Session to learn what tools are available to help you implement the processes you saw at your store, see who won our prize drawings (must be present to win) and learn where we will be hosting Dealer Conference in 2027

Opportunities don’t wait—and neither should your team. This session focuses on improving lead capture, assignment, and response time within your DMS. Enhanced visibility ensures no opportunity is missed, automated assignment rules get leads to the right salesperson instantly, and quick quote tools help teams engage customers before interest fades. The goal: faster responses, stronger customer relationships, and more closed deals.

Speed up and don’t let bad data slow your team down. This session explores tools to eliminate duplicates, clean up records, and maintain a single source of truth. Improve system performance, strengthen reporting accuracy, and enable better customer insights across departments. Clean data isn’t just maintenance—it’s a competitive advantage.

Turn your numbers into clear direction. This session highlights how Parts reporting tools provide a clear, real-time view of sales performance. Discover how to spot issues early, understand what’s driving results, and separate pending from completed sales. With better insight, reporting becomes a proactive tool—not a time-consuming task.

Take the guesswork out of inventory preparation. This session shows Parts teams how to stay organized year-round and approach physical inventory with confidence. Learn how to use the right tools and reporting to ensure accurate counts, clean data, and fewer surprises. With better preparation comes smoother audits, less disruption, and inventory you can trust when it matters most.

Capture information consistently and move information digitally. This session introduces a smarter way to manage employee time with integrated scheduling and time clock tools. Gain visibility into schedules, approvals, and time off—all in one place—while ensuring payroll accuracy. Learn how to reduce errors, improve consistency, and uncover a powerful feature many dealerships aren’t fully leveraging.

Every dollar matters. This session focuses on optimizing how money flows through your dealership—from intake to reconciliation. Explore best practices for cash control, bank rec, and integrated payment tools that improve accuracy and reduce errors. Learn how to strengthen controls, streamline processes, and ensure your system reflects exactly what hits the bank.

Protect your vehicle inventory investment and capture the information that matters. This session shows how to take control of floorplans, contracts in transit, and lot validation with real-time visibility. Discover how to track funding, manage payables, and simplify audits without manual effort. With cross-departmental insights and expert guidance, you’ll strengthen oversight and safeguard dealership cash flow.

Discover how dealerships can streamline vehicle merchandising with a fully integrated photo, video, 360° imaging, and window sticker solution. Our new v10 APEX integrations, available across both v10 and v10 APEX workflows, help teams move inventory to market faster while keeping everything consistent and in-house.

The faster you get your used vehicles ready for the lot, the faster you can sell them.  Come discuss the v10 tools that help decrease your time to lot, from Make Readies and Due Bills to notifications between Sales and Service

Come learn some Tips 'N Tricks from the PBS experts that relate to Parts and Service, wihile also hearing from other dealers on how they handle situations that relate to Contact, User, and Dashboard setups.  These sessions will level set everyone and get your questions answered before we dive into the advanced content.

Make data-driven decisions with confidence. This session highlights how v10 APEX Workspace transforms accounting data into actionable insights. Learn how to monitor performance, uncover opportunities, and identify discrepancies quickly using financial and analytical views. Equip your leadership team with the tools to make faster, smarter decisions that drive results.

Accurate trade values start with accurate market insight. This session showcases how the Trade Appraisal Tool uses live dealership inventory data to support faster, smarter trade decisions. Learn how to identify comparable vehicles in the local market, review active listings, and generate suggested values backed by real-time data. The result: more consistent appraisals, competitive offers, and greater confidence at one of the most important moments in the sales process.

Modern customers expect flexibility. This session shows how v10 APEX supports a fully digital deal experience, from presentation to signature. Learn how deals can be shared, reviewed, and signed electronically from any location, eliminating physical document handoffs and keeping momentum alive. Discover how integrated digital tools create a seamless, professional experience that meets today’s customer expectations.

Get more products sold with flexible and adjustable product selling right within the DMS. This session demonstrates how Menu Packages streamline business office presentations directly within your DMS. Discover how pre-built packages help improve consistency, how integrated workflows reduce errors, and how standardized presentations build trust and increase upsell success. Everything stays inside the DMS—faster, cleaner, and more profitable.

Make appointments a breeze for your customer. This session shows how Service teams can take control of shop capacity and prevent overbooking. Find out how to reduce inbound calls with online scheduling while giving customers a faster, more convenient way to book. The result: better time management, fewer errors, and more time focused on the work that matters.

Numbers only matter if you can act on them in time. This session gives you a clear, real-time view of where your Service department stands—and where it’s headed. Find out how to monitor performance, identify trends early, and understand whether you’re on track to hit your goals. With better visibility, you can act sooner, adjust faster, and keep your team moving in the right direction.

Every missed touchpoint is a missed opportunity. This session shows how Fixed Ops teams can use CRM tools to drive repeat business, automate follow-ups, and stay connected with customers. Discover how to launch targeted campaigns, automate task creation, and improve communication across teams. Done right, CRM becomes more than a tool—it becomes a consistent driver of revenue and customer loyalty.

Explore how Text2Pay and integrated payment tools in v10 APEX and v10 simplify transactions across Service, Sales, Parts, and Accounting. With new 3D secure authentication enhancements, dealerships can offer faster, safer, and more seamless payment experiences for customers.

Development has not only been working on what we are showing you here at Dealer Conference 2026, but also the future of our software. Come hear what Development has in the works for v10 APEX on the 2026-2027 development roadmap.

Come learn some Tips 'N Tricks from the PBS experts that relate to Sales wihile also hearing from other dealers on how they handle situations that relate to Contact, User, and Dashboard setups.  These sessions will level set everyone and get your questions answered before we dive into the advanced content.