Confident leadership starts with clarity. This session equips frontline teams with the knowledge and language needed to navigate the new APEX Workspace and lead through change. Explore intuitive navigation, streamlined workflows, and everyday efficiencies that simplify task execution and boost productivity. Walk away ready to support your team, optimize processes, and get the most out of your DMS from day one.

Opportunities don’t wait—and neither should your team. This session focuses on improving lead capture, assignment, and response time within your DMS. Enhanced visibility ensures no opportunity is missed, automated assignment rules get leads to the right salesperson instantly, and quick quote tools help teams engage customers before interest fades. The goal: faster responses, stronger customer relationships, and more closed deals.

Make data-driven decisions with confidence. This session highlights how v10 APEX Workspace transforms accounting data into actionable insights. Learn how to monitor performance, uncover opportunities, and identify discrepancies quickly using financial and analytical views. Equip your leadership team with the tools to make faster, smarter decisions that drive results.

Add Work Requests are a major revenue driver—when maximized. This session shows how to move beyond guesswork and understand exactly how AWRs are being handled across your team. Learn how to spot gaps in acceptance and follow-through, and where opportunities are being lost. With the right insights, you can take targeted action to improve performance and grow service revenue.

Keep operations moving, and your team agile. This session introduces DMS mobile tools that bring inventory management, receiving, and counting directly to the floor. Streamline workflows, reduce errors, and improve visibility across the wholesale delivery process. With real-time access and better organization, teams can move faster and serve customers more efficiently.

Speed up and don’t let bad data slow your team down. This session explores tools to eliminate duplicates, clean up records, and maintain a single source of truth. Improve system performance, strengthen reporting accuracy, and enable better customer insights across departments. Clean data isn’t just maintenance—it’s a competitive advantage.

Accurate trade values start with accurate market insight. This session showcases how the Trade Appraisal Tool uses live dealership inventory data to support faster, smarter trade decisions. Learn how to identify comparable vehicles in the local market, review active listings, and generate suggested values backed by real-time data. The result: more consistent appraisals, competitive offers, and greater confidence at one of the most important moments in the sales process.

If your process isn’t measurable, it isn’t manageable. This session introduces Media Analytics, a new way to track how digital processes are being followed in Service. Gain clear visibility into attachment activity across service orders and understand where processes are working—or breaking down. With better insight comes stronger accountability, better coaching, and more consistent execution across the team.

Outdated product lists slow down sales and create inconsistency. This session demonstrates how centralized product maintenance brings order, accuracy, and confidence to business office offerings. Organize products for faster access, Update outdated information, and ensure consistent pricing and presentation. With cleaner data and rated product structures, teams can sell faster and more confidently—without relying on external references.

Turn your numbers into clear direction. This session highlights how Parts reporting tools provide a clear, real-time view of sales performance. Discover how to spot issues early, understand what’s driving results, and separate pending from completed sales. With better insight, reporting becomes a proactive tool—not a time-consuming task.

Modern customers expect flexibility. This session shows how v10 APEX supports a fully digital deal experience, from presentation to signature. Learn how deals can be shared, reviewed, and signed electronically from any location, eliminating physical document handoffs and keeping momentum alive. Discover how integrated digital tools create a seamless, professional experience that meets today’s customer expectations.

Create accountability and delegate with confidence. This session showcases how new authorization tools provide full visibility into overrides and approvals. Track requests in real time, identify trends, and ensure accountability across teams. Learn how to balance strong preventative controls with the agility needed to support real-world customer scenarios.

Create the foundation for continued success. This session breaks down how a properly configured shop unlocks accurate scheduling, reliable capacity planning, and seamless automation. Discover how Shop Maintenance and Shop Load work together to power both in-store and online booking. Get it right from the start and avoid the hidden issues that quietly disrupt your operations.

Take the guesswork out of inventory preparation. This session shows Parts teams how to stay organized year-round and approach physical inventory with confidence. Learn how to use the right tools and reporting to ensure accurate counts, clean data, and fewer surprises. With better preparation comes smoother audits, less disruption, and inventory you can trust when it matters most.

Get more products sold with flexible and adjustable product selling right within the DMS. This session demonstrates how Menu Packages streamline business office presentations directly within your DMS. Discover how pre-built packages help improve consistency, how integrated workflows reduce errors, and how standardized presentations build trust and increase upsell success. Everything stays inside the DMS—faster, cleaner, and more profitable.

Opportunities are everywhere—identify them quickly and increase your profit. This session introduces a centralized view of upsell performance across your Service department. Track conversions, identify missed opportunities, and measure results by role, all in real time. With better visibility, teams can act earlier, coach more effectively, and turn everyday interactions into measurable revenue growth.

Build confidence in every quote you present. This session shows how Menu Packages bring structure and speed to service quoting. Find out how to standardize pricing, bundle labour and parts, and present stronger upsell opportunities with less effort. The result: faster write-ups, more consistent customer experiences, and increased revenue across Service and Parts.

Capture information consistently and move information digitally. This session introduces a smarter way to manage employee time with integrated scheduling and time clock tools. Gain visibility into schedules, approvals, and time off—all in one place—while ensuring payroll accuracy. Learn how to reduce errors, improve consistency, and uncover a powerful feature many dealerships aren’t fully leveraging.

Make appointments a breeze for your customer. This session shows how Service teams can take control of shop capacity and prevent overbooking. Find out how to reduce inbound calls with online scheduling while giving customers a faster, more convenient way to book. The result: better time management, fewer errors, and more time focused on the work that matters.

Customers don’t want complexity—they want clarity. This session shows how deal scenarios simplify vehicle and payment comparisons in real time. Learn how to build multiple options side by side, adjust offers instantly based on customer feedback, and present information in a way that removes friction from decision-making. The result is a smoother conversation and faster path to “yes.”

Take control of your core management process. This session shows how to take control of core tracking and returns with improved automation and visibility. Learn how to reduce manual effort, prevent costly write-offs, and ensure every part is accounted for throughout its lifecycle. With stronger processes in place, teams can protect margins and maintain accurate inventory data.

Every dollar matters. This session focuses on optimizing how money flows through your dealership—from intake to reconciliation. Explore best practices for cash control, bank rec, and integrated payment tools that improve accuracy and reduce errors. Learn how to strengthen controls, streamline processes, and ensure your system reflects exactly what hits the bank.

Numbers only matter if you can act on them in time. This session gives you a clear, real-time view of where your Service department stands—and where it’s headed. Find out how to monitor performance, identify trends early, and understand whether you’re on track to hit your goals. With better visibility, you can act sooner, adjust faster, and keep your team moving in the right direction.

Accelerate momentum and get more deals processed. This session shows how improved access to forms and streamlined document organization removes bottlenecks from the deal process. Discover how role-based barriers are reduced, how forms become easier to find and use, and how better structure leads to improved collaboration. The result: smoother workflows, quicker deal cycles, and a better customer experience from start to finish.

Say goodbye to manual entry. This session introduces AI-powered AP import that transforms invoices into a streamlined, review-first process. Reduce errors, accelerate workflows, and eliminate paper with automated data capture and digital archiving. Discover how customizable approvals and intelligent processing free up your team to focus on higher-value work.

Turn complexity into control with clear tracking. This session explores how to manage parts orders with clarity from submission to fulfillment. Track orders in real time, maintain accurate data, and stay ahead of backorders. With better visibility and control, teams can reduce frustration, improve communication, and keep customers informed every step of the way.

Protect your vehicle inventory investment and capture the information that matters. This session shows how to take control of floorplans, contracts in transit, and lot validation with real-time visibility. Discover how to track funding, manage payables, and simplify audits without manual effort. With cross-departmental insights and expert guidance, you’ll strengthen oversight and safeguard dealership cash flow.

Every missed touchpoint is a missed opportunity. This session shows how Fixed Ops teams can use CRM tools to drive repeat business, automate follow-ups, and stay connected with customers. Discover how to launch targeted campaigns, automate task creation, and improve communication across teams. Done right, CRM becomes more than a tool—it becomes a consistent driver of revenue and customer loyalty.

Every delay between arrival and delivery puts customer experience at risk. This session examines how delivery management tools provide structure and accountability throughout the entire vehicle journey. Find out how customizable checklists keep deliveries on track, how vehicle arrival and make-ready workflows speed up lot readiness, and how Wishlist functionality ensures customer demand is captured even when inventory isn’t immediately available.

Boost your confidence in data management. This session shows how integrating Parts and Accounting processes helps catch discrepancies before they hit the books. Learn how to track transactions more effectively, improve visibility, and simplify reconciliation. With the right structure in place, teams can reduce risk, save time, and keep financial data accurate from the start.

Discover how dealerships can streamline vehicle merchandising with a fully integrated photo, video, 360° imaging, and window sticker solution. Our new v10 APEX integrations, available across both v10 and v10 APEX workflows, help teams move inventory to market faster while keeping everything consistent and in-house.

Explore how Text2Pay and integrated payment tools in v10 APEX and v10 simplify transactions across Service, Sales, Parts, and Accounting. With new 3D secure authentication enhancements, dealerships can offer faster, safer, and more seamless payment experiences for customers.

See how APS helps dealerships modernize maintenance menu quoting with smarter timing, pricing, and service recommendations. Designed for both v10 and v10 APEX, this session explores how new OEM coverage and enhanced menu logic help teams sell maintenance more consistently and confidently.