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Dealer Conference Sessions

Comprehensive Learning & Development For The Entire Team

Discover your path
Session information and schedule

This page displays sessions for all tracks and Collaborative Sessions by default. However, you can filter sessions by expertise by choosing the relevant track from the Filter by Separate Tracks dropdown menu.

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Collaborative Sessions, click on the Hide button, and to show them again, click on the Show button

Show or Hide Collaborative Sessions

Collaborative Session

Welcome Mix and Mingle

Tuesday

Come to the Bridge Bar on the 3rd floor of the Renaissance to meet your hosts, your presenters, and your peers to kick off your conference journey

6pm

Collaborative Session

PBS Spotlight Executive Update

Wednesday

Join Lynn McNeill Senior VP of Sales for our annual company update and to prepare you for the days ahead

10am

Collaborative Session

Friends in Low Places Networking Reception

Wednesday

Discuss the days information, participate in industry conversations, and build lasting relationships

6pm

Collaborative Session

What's New in Development

Thursday

Join our dynamic development duo Chris Bradley, VP of Software & Services and Dan Beaton, VP of Development to learn all about the development process and what's coming down the pipeline

9am

Collaborative Session

Networking Breakfast

Friday

Keep the conversation going and enjoy another great opportunity to connect with other dealership professionals

9am

Collaborative Session

Conference Wrap Up

Friday

Join Shelly Scott VP of Business Communications to summarize the highlights of this year's Dealer Conference and witness the grand unveiling our 2025 Dealer Conference location

11:30am

Accounting

Connect the Dots

Wednesday

Get connected with reporting flexiblity and dive into actionable data to determine your business area of opportunity

11am

BDC

Fuel Your Service Drive

Wednesday

Get customers into the shop with appropriate marketing messages and streamlined scheduling

11am

GM/Owner

Connect the Dots

Wednesday

Get connected with reporting flexiblity and dive into actionable data to determine your business area of opportunity

11am

Parts

Cracking the Contact

Wednesday

Keep your customer front of mind and make sure you are building a long-lasting relationship

11am

Sales

Coaching Process

Wednesday

Support training sales staff to ensure consistent customer experiences and sales outcomes

11am

Service

Fuel Your Service Drive

Wednesday

Get customers into the shop with appropriate marketing messages and streamlined scheduling

11am

Accounting

Unlock the Ledger

Wednesday

Explore our newest query option, and don’t get left in the dark.

12pm

BDC

Steps to Success

Wednesday

Monitor communications and the step-by-step tasks that will get you the desired outcome and maximize sales opportunities

12pm

GM/Owner

Fixed Ops Focus pt1 *Collaboration Session*

Wednesday

Walk through the optimal v10 fixed ops workflow utilizing every tool for peak efficiency and smoother inter-departmental communication.

12pm

Parts

Fixed Ops Focus pt1 *Collaboration Session*

Wednesday

Walk through the optimal v10 fixed ops workflow utilizing every tool for peak efficiency and smoother inter-departmental communication.

12pm

Sales

Steps to Success

Wednesday

Monitor communications and the step-by-step tasks that will get you the desired outcome and maximize sales opportunities

12pm

Service

Fixed Ops Focus pt1 *Collaboration Session*

Wednesday

Walk through the optimal v10 fixed ops workflow utilizing every tool for peak efficiency and smoother inter-departmental communication.

12pm

Accounting

Operational Oversight

Wednesday

From managing customer records to implementing preventative controls to ensure accuracy - learn what you need to know about what your fixed ops department are doing.

2pm

BDC

Fixed Ops Focus pt2 * Collaboration Session*

Wednesday

Service Drive is a complex process and requires effective collaboration, so let us wrap up the work cycle and get the next appointment booked

2pm

GM/Owner

Quality Quoting

Wednesday

Give your customer more purchase options and stand out from the crowd and keep focused on the sale

2pm

Parts

Fixed Ops Focus pt2 * Collaboration Session*

Wednesday

Service Drive is a complex process and requires effective collaboration so let us wrap up the work cycle and get the next appointment booked

2pm

Sales

Quality Quoting

Wednesday

Give your customer more purchase options and stand out from the crowd and keep focused on the sale

2pm

Service

Fixed Ops Focus pt2 * Collaboration Session*

Wednesday

Service Drive is a complex process and requires effective collaboration so let us wrap up the work cycle and get the next appointment booked

2pm

Accounting

Bridging the Gap * Collaboration Session*

Wednesday

With a focus on inter-departmental procedures to confirm details and finalize payments, you’ll build the foundation for long-term progress.

3pm

BDC

Parts Perspective

Wednesday

Unlock new potential in your Parts department with CRM and benefit from powerful plugins for targeted marketing

3pm

GM/Owner

Assess Your Process

Wednesday

Become intimately connected to your analytic devices to help you keep track of what is working and what needs to be adjusted for increased results

3pm

Parts

Parts Perspective

Wednesday

Unlock new potential in your Parts department with CRM and benefit from powerful plugins for targeted marketing

3pm

Sales

Bridging the Gap * Collaboration Session*

Wednesday

With a focus on inter-departmental procedures to confirm details and finalize payments, you’ll build the foundation for long-term progress.

3pm

Service

Assess Your Process

Wednesday

Become intimately connected to your analytic devices to help you keep track of what is working and what needs to be adjusted for increased results

3pm

Accounting

Collaborate with the Accounting Experts

Wednesday

Get your questions answered by the product experts and build lasting connections with your industry peers

4pm

BDC

Collaborate with the Experts - You Pick Your Track

Wednesday

Learn from your peers about how they are driving business and get your questions answered by those that know

4pm

GM/Owner

Collaborate with the Experts - You Pick Your Track

Wednesday

Learn from your peers about how they are driving business and get your questions answered by those that know

4pm

Parts

Collaborate with the Parts Experts

Wednesday

Your hosts will guide conversation between the software experts and industry professionals to help you find everyday efficiencies

4pm

Sales

Collaborate with the Sales Experts

Wednesday

Your hosts will guide conversation between the software experts and industry professionals to help you find everyday efficiencies

4pm

Service

Collaborate with the Service Experts

Wednesday

Participate in conversation between the software experts and industry professionals to help you find everyday efficiencies

4pm

Accounting

Decipher Discrepancies *Collaboration Session*

Thursday

Unravel the mystery behind mismatched numbers in Parts Inventory. Let us equip you with the essentials needed to ensure harmony between what’s on the shelves and what’s in the books.

10am

BDC

Deliver On Time *Collaborative Session*

Thursday

Vehicle delivery and lot preparation is a juggling act that requires your Sales and Service departments to work together. Find the best ways to keep both teams aligned.

10am

GM/Owner

Deliver On Time *Collaborative Session*

Thursday

Vehicle delivery and lot preparation is a juggling act that requires your Sales and Service departments to work together. Find the best ways to keep both teams aligned.

10am

Parts

Decipher Discrepancies *Collaboration Session*

Thursday

Unravel the mystery behind mismatched numbers in Parts Inventory. Let us equip you with the essentials needed to ensure harmony between what’s on the shelves and what’s in the books.

10am

Sales

Deliver On Time *Collaborative Session*

Thursday

Vehicle delivery and lot preparation is a juggling act that requires your Sales and Service departments to work together. Find the best ways to keep both teams aligned.

10am

Service

Deliver On Time *Collaborative Session*

Thursday

Vehicle delivery and lot preparation is a juggling act that requires your Sales and Service departments to work together. Find the best ways to keep both teams aligned.

10am

Accounting

Secure the Sale

Thursday

All things deposits. Lets keep track of successfully securing, tracking and managing deposits.

11am

BDC

Consistent Communication

Thursday

Use your data and service history details to deliver consistent communication and provide the best experience possible and keep customers coming back

11am

GM/Owner

Wish Upon a Car

Thursday

Use the information at your fingertips to make strategic decisions about your vehicle purchases. Mine your own data to initiate the next deal.

11am

Parts

Unveiling Analytics

Thursday

Look beyond conventional data to reveal hidden insights and actionable intelligence about your parts business

11am

Sales

Wish Upon a Car

Thursday

Use the information at your fingertips to make strageic decisions about your vehicle purchases. Mine your own data to initiate the next deal.

11am

Service

Consistent Communication

Thursday

Use your data and service history details to deliver consistent communication and provide the best experience possible and keep customers coming back

11am

Accounting

The More You Know

Thursday

Leave no stone unturned - we’ll fill you in on new and available features you might not be aware of

1pm

BDC

Coffee for Closers

Thursday

Let us demonstrate all your reporting options and how you can maximize opportunities to get the most mileage out of each vehicle you get your hands on

1pm

GM/Owner

Fixed Ops Panel Presentation *Collaborative Session*

Thursday

Hear from your industry peers and get ideas of what other dealerships are doing to stay on top. Stay tuned for more information on topic under discussion

1pm

Parts

Fixed Ops Panel Presentation *Collaborative Session*

Thursday

Hear from your industry peers and get ideas of what other dealerships are doing to stay on top. Stay tuned for more information on topic under discussion

1pm

Sales

Coffee for Closers

Thursday

Let us demonstrate all your reporting options and how you can maximize opportunities to get the most mileage out of each vehicle you get your hands on

1pm

Service

Fixed Ops Panel Presentation *Collaborative Session*

Thursday

Hear from your industry peers and get ideas of what other dealerships are doing to stay on top. Stay tuned for more information on topic under discussion

1pm

Accounting

Digital Sales Panel Presentation *Collaborative Session*

Thursday

Hear from your industry peers and get ideas of what other dealerships are doing to stay on top. Stay tuned for more information on topic under discussion

2pm

BDC

Strategic Management

Thursday

Make strategic decisions by taking a closer look at managerial reports and stay ahead of the curve.

2pm

GM/Owner

Digital Sales Panel Presentation *Collaborative Session*

Thursday

Hear from your industry peers and get ideas of what other dealerships are doing to stay on top. Stay tuned for more information on topic under discussion

2pm

Parts

Discount Dynamics

Thursday

Dive into the art of discount management like never before and illuminate the path to maximizing sales and profitability

2pm

Sales

Digital Sales Panel Presentation *Collaborative Session*

Thursday

Hear from your industry peers and get ideas of what other dealerships are doing to stay on top. Stay tuned for more information on topic under discussion

2pm

Service

Strategic Management

Thursday

Make strategic decisions by taking a closer look at managerial reports and stay ahead of the curve.

2pm

Accounting

Converse with the Accounting Experts

Thursday

There has been a lot of information over two days. Now is the time to discuss what you have seen and what you maybe didn’t have a chance to discuss yet.

3pm

BDC

Converse with the Experts - You Pick Your Track

Thursday

There has been a lot of information over two days. Now is the time to discuss what you have seen and what you maybe didn’t have a chance to discuss yet.

3pm

GM/Owner

Converse with the Experts - You Pick Your Track

Thursday

There has been a lot of information over two days. Now is the time to discuss what you have seen and what you maybe didn’t have a chance to discuss yet.

3pm

Parts

Converse with the Parts Experts

Thursday

There has been a lot of information over two days. Now is the time to discuss what you have seen and what you maybe didn’t have a chance to discuss yet.

3pm

Sales

Converse with the Sales Experts

Thursday

There has been a lot of information over two days. Now is the time to discuss what you have seen and what you maybe didn’t have a chance to discuss yet.

3pm

Service

Converse with the Service Experts

Thursday

There has been a lot of information over two days. Now is the time to discuss what you have seen and what you maybe didn’t have a chance to discuss yet.

3pm

Accounting

Digest the Day with Accounting

Thursday

The group session might be over, but take some time to digest the details with your new network of peers and product experts.

4pm

BDC

Digest the Day

Thursday

The group session might be over, but take some time to digest the details with your new network of peers and product experts.

4pm

GM/Owner

Digest the Day

Thursday

The group session might be over, but take some time to digest the details with your new network of peers and product experts.

4pm

Parts

Digest the Day with Parts

Thursday

The group session might be over, but take some time to digest the details with your new network of peers and product experts.

4pm

Sales

Digest the Day with Sales

Thursday

The group session might be over, but take some time to digest the details with your new network of peers and product experts.

4pm

Service

Digest the Day with Service

Thursday

The group session might be over, but take some time to digest the details with your new network of peers and product experts.

4pm

Accounting

Online Express Pay Today

Friday

Discover how each department can harness Online Express Pay to provide customers with more options and get you payments faster

10am

BDC

Online Express Pay Today

Friday

Discover how each department can harness Online Express Pay to provide customers with more options and get you faster payments

10am

GM/Owner

Cyber Security

Friday

Data protection is at the forefront of every business. Join Andy Feltmate VP of Client Services to discover best practices for protecting yourself and your business.

10am

Parts

Wholesale Insights

Friday

Focus on wholesale market opportunities and we will outline ways to use v10 to monitor relevant business trends

10am

Sales

Cyber Security

Friday

Data protection is at the forefront of every business. Join Andy Feltmate VP of Client Services to discover best practices for protecting yourself and your business.

10am

Service

Mindful Maintenance

Friday

Learn all about how Enhanced Maintenance Guides (EMG) are the key to next-level retail selling and retention, connecting factory and dealer-recommended services

10am

Accounting

Voting for the Future in Accounting

Friday

If you want to help steer future Accounting development, then you will want to come and vote on what you think

10:45am

BDC

Voting for the Future - You Pick Your Track

Friday

If you want provide input on future development of v10, then you will want to come and vote on what you think

10:45am

GM/Owner

Voting for the Future - You Pick Your Track

Friday

If you want to provide input on future development of v10, then you will want to come and vote on what you think

10:45am

Parts

Voting for the Future in Parts

Friday

If you want to help steer future Parts development, then you will want to come and vote on what you think

10:45am

Sales

Voting for the Future in Sales

Friday

If you want to help steer future Sales development, then you will want to come and vote on what you think

10:45am

Service

Voting for the Future in Service

Friday

If you want to help steer future Service development, then you will want to come and vote on what you think

10:45am

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Get your tickets today

Get your tickets today

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